Support

Frequently Asked Questions

How long will my order take?

At Learning Express Newton the picking takes 1–2 business days and carriage another 3–7, which is 4–9 business days door to door for most of the country.

How much is shipping?

Free US shipping starts at $35.00 at Learning Express Newton; anything smaller carries a flat $4.99.

Do you ship outside the United States?

US addresses only for now; Learning Express Newton does not ship internationally.

Can I collect my order from the shop?

Collection is not offered on Learning Express Newton web orders, so buying in person means visiting 1296 Centre St, Newton Centre, MA 02459, United States during Mon–Fri: 10:00–18:00 | Saturday: 09:30–18:00 | Sunday: 10:00–17:00.

What can I pay with?

Cards work at the Learning Express Newton checkout, and so do Afterpay, Klarna and WeChat Pay; card numbers are processed by the provider and never stored here.

Can I return something?

Learning Express Newton accepts returns for 30 days after delivery on unused stock in the original pack, and pays the postage when the fault is at this end. Learning Express Newton publishes the exact conditions on the Refund and Returns Policy page.

How fast are refunds?

Expect 5-7 business days from the moment Learning Express Newton checks the return in, plus whatever the card issuer takes to display it.

Can I cancel an order?

Until the order is picked, Learning Express Newton can cancel it; after dispatch the only route is a return.

Is my payment secure?

Payment details bypass Learning Express Newton entirely and are processed on the provider’s systems.

How do I reach a person?

The fastest route into Learning Express Newton is [email protected], answered within 1 business day, with (617) 969-2722 during opening hours.

Still stuck?

Learning Express Toys and Gifts Newton
1296 Centre St, Newton Centre, MA 02459, United States
Phone: (617) 969-2722
Email: [email protected]
Hours: Mon–Fri: 10:00–18:00 | Saturday: 09:30–18:00 | Sunday: 10:00–17:00